e-Communication, Online Safety & Information Management
e-Communication, Online Safety & Information Management is one of 9 topics in the Grade 11 Computer Applications Technology CAPS syllabus, covered across 3 lessons on Study Vault. Below are real practice questions from this topic with full worked answers.
Sample practice questions
Easy
1. What does "netiquette" refer to?
The accepted standards of polite, respectful and appropriate behaviour when communicating online
A type of computer virus
A physical network cable
A type of email attachment
Answer: The accepted standards of polite, respectful and appropriate behaviour when communicating online — Netiquette refers to the accepted standards of polite, respectful and appropriate behaviour when communicating online.
Medium
2. Why is writing an email entirely in capital letters generally considered poor netiquette?
It is widely understood online as the equivalent of shouting
Capital letters cannot be read by most email programs
Capital letters make an email load more slowly
It is a technical requirement that increases file size
Answer: It is widely understood online as the equivalent of shouting — Writing in all capital letters is widely understood online as the equivalent of shouting, and is generally considered poor netiquette.
Medium
3. Give ONE reason it is good netiquette to use a clear, descriptive subject line in an email.
Answer: so the recipient immediately understands its purpose — A clear, descriptive subject line helps the recipient immediately understand the purpose of the email before even opening it.
