Safety & First Aid is one of 9 topics in the Grade 10 Hospitality Studies CAPS syllabus, covered across 3 lessons on Study Vault. Below are real practice questions from this topic with full worked answers.
Sample practice questions
Easy
1. Who is typically responsible for processing a guest's payment accurately?
The cashier
The chef de cuisine
The kitchen porter
The storeperson
Answer: The cashier — Paying the bill typically involves the cashier, a staff member responsible for processing the guest's payment accurately.
Easy
2. Which of the following is an accepted method of payment listed in this lesson?
A charge card such as Visa or American Express
A recipe card
A menu card
A table number
Answer: A charge card such as Visa or American Express — Guests may pay using cash, credit card, debit card, charge cards (Visa, Master, Diners Club, American Express) and vouchers.
Medium
3. Name the electronic system commonly used to record an order, calculate the total, and process payment.
Answer: an electronic point-of-sale (PoS) system — Paying the bill often uses an electronic point-of-sale (PoS) system that records the order, calculates the total, and processes the chosen payment method.
