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Tourism · Grade 12 CAPS

Tourism Sectors & the Value Chain

Tourism Sectors & the Value Chain is one of 9 topics in the Grade 12 Tourism CAPS syllabus, covered across 3 lessons on Study Vault. Below are real practice questions from this topic with full worked answers.

Sample practice questions

Easy

1. Which South African body is responsible for star-grading accommodation establishments?

Answer: Tourism Grading Council of South Africa (TGCSA) — The TGCSA grades accommodation establishments on a one-to-five star scale based on quality and facility standards.
Easy

2. What is the main difference between a travel agent and a tour operator?

Answer: A travel agent sells travel products and earns commission; a tour operator packages multiple components into one tour product — Travel agents act as retailers selling existing travel products for commission, while tour operators assemble flights, accommodation, transport and activities into packaged tours.
Easy

3. Name the South African luxury train service often used as an example of the transport sector, famous for its route between Pretoria and Cape Town.

Answer: Blue Train — The Blue Train is a well-known luxury rail service in South Africa, an example of the transport sector of tourism.
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