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Business Studies · Grade 11 CAPS

Creative Thinking, Problem-Solving & Managing Change

Creative Thinking, Problem-Solving & Managing Change is one of 9 topics in the Grade 11 Business Studies CAPS syllabus, covered across 3 lessons on Study Vault. Below are real practice questions from this topic with full worked answers.

Sample practice questions

Easy

1. Creative thinking in a business context means:

Answer: Generating new, original ideas and approaches to address business problems — Creative thinking means generating new, original ideas and approaches to address business problems and improve business practice, rather than only repeating familiar routines.
Easy

2. Which of the following is a common mental block to creative thinking?

Answer: The assumption that there is only one right answer to a problem — Assuming there is only one "right" answer is a common mental block that can prevent people from considering genuinely creative alternative solutions.
Medium

3. Name the problem-solving technique that gathers opinions from a panel of experts, usually anonymously and over several rounds, refining ideas toward consensus.

Answer: Delphi technique — The Delphi technique gathers opinions from a panel of experts, usually anonymously over several rounds, refining ideas until useful consensus or strong solutions emerge.
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