Transactional Writing is one of 8 topics in the Grade 9 English First Additional Language CAPS syllabus, covered across 3 lessons on Study Vault. Below are real practice questions from this topic with full worked answers.
Sample practice questions
Easy
1. Which closing is correct when you do NOT know the recipient's name?
Yours faithfully
Yours sincerely
Best wishes
Cheers
Answer: Yours faithfully — "Yours faithfully" is used when you do not know the recipient's name.
Easy
2. What replaces the address block in a formal email?
A clear subject line
A handwritten signature
A postage stamp
A second recipient address
Answer: A clear subject line — An email replaces the address block with a clear subject line stating what the email is about.
Medium
3. Rewrite this phrase in a more formal register, avoiding the contraction: "I'm writing to ask about..."
Answer: I am writing to ask about... — Formal register avoids contractions; "I'm" should be written in full as "I am".